I am really pleased with my experience at German Auto Master. I have a mini cooper, and have received service on this car at two other speciality mechanics in Oakland. One overcharged me (I realized later) and the other made promises he did not keep (including naming a time to come get the car, but closing his shop early without calling me).
Jorge was so much more reliable, communicative, and honest. He quoted fair prices and what stood out for me the most, he lifted the car and explained the exact work he intended to do as he pointed out the problems he'd found. I have worked on cars a little bit before, so I enjoy learning more about my engine. It was extremely helpful to see his analysis and to understand the break-down of the charges and parts. I'm not sure if he will have the time to do that for everyone all the time. But since it was a slower day, he was certainly willing, even enthusiastic, to show me. He clearly loves working on cars, and cares about the people he serves.
Thank you, Jorge. I hope my car doesn't have any problems anytime soon! But if it does, I'm very glad that I've found my Oakland mechanic!